What is my Wave Case made out of?

Your Wave Case is made out of a biodegradable material, derived from wheat straw. This is why you will notice small flecks in the design, which makes every single Wave Case unique!

What does biodegradable mean?

Biodegradable is the term used for materials that break down naturally into smaller and smaller pieces with exposure to microorganisms, heat and oxygen. This results in minimal impact upon our planet.

Most phone cases are made from plastics, which are a group of materials that are not biodegradable. This is why you see plastics polluting our oceans, leaving a lasting and dangerous impact for the environment and wildlife.

At Wave we provide Wave Case, a stylish but biodegradable phone case, to eliminate the need for plastic phone protection. This minor change to your every day can contribute to a reduction in your overall plastic consumption.

How do I dispose of my Wave Case?

Don’t worry, your case isn’t going to biodegrade whilst you’re using it! 

Once you’re done with your Wave Case, you can either dispose of it using industrial composting facilities or post it back to us. If you choose to send it back to us, you will receive a 20% discount on your new case and your old case will be taken care of. Please contact us if you would like to arrange disposal.

Will my Wave Case protect my phone if I drop it?

Wave Case is a durable, protective case, which helps reduce the risk of damage if you drop your phone and provide protection against general wear and tear.

However, you don’t need to sacrifice protection for sustainability. Our cases are drop tested to (MIL-STD 810) - that’s 26 continuous drops onto a hard surface. 

We cannot claim to be an impact case, however we can vouch from our own personal experience that our phone’s have survived many accidental drops!

What is the texture of your cases like?

Our Wave Cases are best described as smooth but grippy with a likeness to silicone cases (but not as ‘sticky’). Basically, it will slide in and out of your pocket but not in and out of your hands.

How do I refer a friend to claim the 20% discount?

Our give 20%, get 20% is easy. The two-sided referral lets you send a friend a discount code. Once your friend places an order, you’ll get rewarded with your discount code.

Your friend should receive an email from our referral platform. By clicking the link in the email, they’ll be sent through to our website and the discount should appear in a white pop-up box. They can then apply the discount code at the checkout. Once they have completed their order, you’ll be sent your discount link in an email!

Please contact us if you are having any issues.

What packaging do you use when shipping my Wave Case?

We hate unnecessary packaging! We ship all of our orders in 100% plastic free mailers which are made from recycled cardboard. To secure your order and ensure it arrives with you safely, we use paper tape. Our packaging is fully recyclable, to contribute to our aim of having a minimal impact upon the planet.

How do I clean my case?

Our lighter colour cases are prone to picking up dirt and grime more readily - especially from dyed materials such as denim etc. This is due to the nature of the wheat straw material the cases are made of.

We've had some luck cleaning the cases with high alcohol content spray to get rid of stains and dirt.

Do you offer wholesale prices?

We love to support anyone in their mission for sustainable phone cases. If you'd like to find out more about the benefits of ditching plastic phone cases you can read more here. Whether you are a retailer or business looking to offer our cases please get in touch!

Can you create a case to fit my model of phone?

We’re always looking to expand our offering so we have a case for everyone. However, if we don’t currently stock the model of phone you have, we’re unable to make one off cases to fit specific models.

What should I do if the model or colour I wanted is currently out of stock?

If the model, colour or design you are looking for is currently unavailable you can join the waiting list to be notified when it’s back in stock.

Alternatively, you can get in touch to find out more.

Can I get a invoice for my purchase?

Of course! If you contact us, a member of our team will create the invoice and email it to you, usually within 72 hours.

Are Wave Cases MagSafe compatible?

If you are looking to harness the full potential of MagSafe you can check out our fully integrated cases here. Unfortunately, our standard cases only support wireless charging and are not compatible with MagSafe accessories.

Why haven’t I received my order confirmation?

Depending on your email provider, the order confirmation email can sometimes fall into your Junk folder. If you still cannot find your order confirmation email, please contact us and we will investigate further.

For any shipping or return related queries please visit our shipping & returns section.