A Guide to Troubleshooting AirPods Issues

AirPods are a game-changer when it comes to wireless listening, offering seamless connectivity and impressive sound quality. 

However, like any tech, they can sometimes run into issues. Whether you’re dealing with connection problems, battery drain, or poor sound quality, we’ve got you covered. 

Here’s our full guide to troubleshooting common AirPods issues.

1. AirPods Not Connecting to Your Device

Quick Fixes:

• Ensure Bluetooth is turned on and your AirPods are selected as the output device.

• Place the AirPods back in their case, close the lid, wait 15 seconds, then try reconnecting.

• Forget your AirPods from your device’s Bluetooth settings and re-pair them.

• Check if your AirPods have enough charge.

Advanced Fixes:

• Reset your AirPods by holding the setup button on the charging case for 15 seconds until the LED flashes amber.

• Update your device’s software to ensure compatibility.

2. Poor Sound Quality or Audio Cutting Out

Quick Fixes:

• Check for debris or earwax blocking the speakers and clean them gently with a dry cotton swab.

• Ensure you are within Bluetooth range and away from interference (like Wi-Fi routers or microwaves).

• Test with another device to see if the issue persists.

Advanced Fixes:

• Adjust audio balance in accessibility settings if one AirPod is quieter than the other.

• Disable automatic ear detection in Bluetooth settings.

• Reset your AirPods and re-pair them with your device.

3. AirPods Battery Draining Quickly

Quick Fixes:

• Ensure your AirPods are properly placed in the charging case when not in use.

• Disable features like automatic ear detection and noise cancellation (for AirPods Pro) to save battery.

• Avoid extreme temperatures, as they can impact battery life.

Advanced Fixes:

• Check your AirPods’ battery health via the iOS Battery widget.

• If one AirPod drains faster than the other, try resetting them.

4. One AirPod Not Working

Quick Fixes:

• Check the charge level of both AirPods.

• Clean the AirPods and charging contacts in the case.

• Put both AirPods in the case, close the lid, and wait for 30 seconds before trying again.

Advanced Fixes:

• Reset your AirPods and pair them again.

• Check sound balance settings on your device.

• Test with another device to rule out software issues.

5. AirPods Case Not Charging

Quick Fixes:

• Try a different charging cable and adapter.

• Clean the Lightning or MagSafe port with a soft, dry brush.

• Ensure the case is placed correctly on a wireless charger (if applicable).

Advanced Fixes:

• Reset your AirPods case by holding the setup button for 15 seconds.

• If charging issues persist, contact Apple Support for further assistance.

If all else fails make sure you’re reaching out to Apple’s proper tech team.

To protect your AirPods from any damage, invest in one of our Wave Case AirPod cases and prevent any damage from the beginning!